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Shipping policy

Shipping Policy

Thank you for choosing Pink by Rinkal Luthra for your fashion needs. We strive to provide you with an exceptional shopping experience, including prompt and efficient delivery of your purchases. Please take a moment to review our shipping policy outlined below:

Delivery Timeframe:

  • Upon placing your order on pinkbyrinkalluthra.com, please allow 6-8 business days for delivery for domestic orders.
  • Business days are Monday through Friday, excluding holidays.
  • Timeline for deliveries may vary according to season and day of the week that the order was placed.
  • Our team works diligently to process and dispatch your order as quickly as possible to ensure timely delivery to your doorstep.

Shipping Methods:

  • We partner with trusted courier services to deliver your order securely and efficiently.
  • You will receive a shipping confirmation email with tracking details once your order has been dispatched.

Shipping Charges:

  • Standard shipping charges apply to all orders and will be calculated at checkout based on your location and the items in your order.
  • For any shipping-related queries, please contact us directly.

Delivery Address:

  • Please ensure that the shipping address provided during checkout is accurate and complete to avoid any delays or misdeliveries.
  • We do not ship to PO boxes. Kindly provide a physical address for delivery.

Order Tracking:

  • You can track the status of your order by using the tracking number provided in the shipping confirmation email.
  • For any assistance regarding your order status or tracking, please contact our customer service team at luthra.rinkal@gmail.com.

Delivery Delays:

  • While we make every effort to deliver your order within the specified timeframe, please note that unforeseen circumstances such as weather conditions or logistical issues may cause delays.
  • In the event of a significant delay, our customer service team will notify you promptly and provide updates on the status of your order.
  • We will not be able to compensate for any inconvenience caused due to delay in delivery.

Cancellations:

  • We do not accept cancellation requests for any orders.
  • All sales are final once an order has been placed.
  • Please ensure all details (shipping address, size, color, etc.) are correct before completing your purchase.

Returns and Refunds:

  • We do not offer refunds on any purchases made through our store.
  • All sales are considered final once payment has been processed.
  • In the rare case that an item arrives damaged or defective, please contact us within 48 hours of receiving your order at luthra.rinkal@gmail.com with clear photos of the damaged/defective product.
  • We may, at our sole discretion, offer store credit or a replacement for confirmed cases of damaged or defective items.

If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact us at luthra.rinkal@gmail.com or Pink by Rinkal Luthra, Sector 3D Rohini, D-14/58, Delhi, DL, 110085, IN. We appreciate your patience and understanding as we work to ensure your satisfaction with every aspect of your shopping experience at Pink by Rinkal Luthra.